Troubleshooting

Got problems or issues with the plugin? Here are the common problems and their solutions.

If you find yourself stuck in the problem/issue, don't hesitate to ask the Support Team for help. And to help us help you further, please provide us the necessary details to find the problem.

My Row Scroll Animation doesn't scroll at all! (or it does only if I resized)

Insert this Javascript in your theme files, Visual Composer JS code or wherever available in your theme:

window.addEventListener('wheel', function() {
    window.grsa_skrollr.get().refresh();
});